Quality of life with Trust, Respect and Dignity through Living Well


OFFERING PROFESSIONAL HOME CARE FOR ADULTS

Living Well Home Care strives to be an advocate for our clients and their families by providing safe, compassionate, professional and client centered home support services available to all residents of North and West Vancouver and adjacent communities.

We are committed to working with our clients and their families to develop comprehensive and customized care plans that blend healthcare with trust, respect and dignity.

We believe our strength is in the superior quality of our caregiver team.

Values

  • We will build and maintain a loyal, compassionate and skilled work force.
  • We will offer opportunities for personal growth and development to our staff.
  • We value our clients and the contribution they make to their community.
  • We value the relationships with other service providers and refer all sources in the community and will continue to strengthen these ties.
  • We will strive to provide safe care for our clients and a safe environment for our staff.

 

WHAT DOES ACCREDITATION MEAN FOR YOU?

accred-smallLiving Well Home Care is pleased to announce that we have received “Accreditation with Commendation” from Accreditation Canada after several years of reviewing and developing standards and processes in consultation with health care experts across Canada. This award signifies Living Well’s commitment to quality and assures that our services meet national standards of excellence.
What does this mean for you?

Since the home support industry is unregulated, you are assured that the care you receive is of the highest quality and exactly what you need.

Living Well offers a service that meets national standards of excellence.

As an accredited agency, we welcome your comments and suggestions so we can improve our services.

Learn more about Accreditation Canada and the Quality Standards it ensures.

Why is accreditation so important?

Part of the accreditation process involves listening to your community and employees. It doesn’t end there though because sometimes you have to take action. The staff at Living Well will contact government agencies, family members or associations to find the best care possible. This idea of being accountable for your actions is one of the best ways to provide home care.

We are proud of the open communication between the staff, caregivers and clients and we believe the company is constantly improving because of this.

Testimonials

“We’re always so pleased with the staff that come to visit and we look forward to them coming every day. We’ve really enjoyed the caregivers and got to know them. They’re part of the family. Even when it’s someone new, they seem to catch on very quickly. Their personalities seem very uplifting and they always know what to do. They really care about their clients and treat them with more respect than we sometimes realize. One of the most important things is that we can always be assured that someone will be there. If a caregiver can’t make it for their regular shift, they always have someone to take their place.”

“A few years ago my husband was very ill and we had a nurse come every day to take care of him. When the nurse recommended Living Well, we gave them a call. We’ve had Stella ever since, 4 days a week. She’s been extremely good and makes a tremendous difference in my life. She is my eyes. If I have to go to an appointment, she comes with me. Never have I had to call the office to complain. I find them all very friendly, the supervisor too. She is one of my friends.”

“You have found a wonderful person in Akram, she watches over my husband like a sister or dear friend. I look forward to her coming for those five days each week. She helps me in so many ways with Les. . . and watches over him like I would. She is a very special person. Thank you for all the help you have given me. I appreciate it. “

“Thank you for the help and support you gave us both. It made our time at home easier and more memorable.”