Have Living Well Join Your Family
You’ve lived in the same house for 30 years. You’re not ready to leave your beloved neighbourhood and friends but you know you need a little extra support. Or maybe Dad is living with Alzheimer’s and you want to make sure he has the specialized care he needs. Or perhaps you would benefit from a few weeks of help around the house after a stay in the hospital.
Quality of Life with Trust, Respect and Dignity Through Living Well
100% of Client Experience survey respondents agreed that they are treated with respect and courtesy at all times.
100% of Client Experience survey respondents agreed that our staff have been doing everything possible to help them feel comfortable.
95% of our staff agree, in our Canadian Patient Safety Culture Survey, that Living Well management provides a climate that promotes client safety.
97% of staff, in the same survey, gave Living Well a rating of Very Good to Excellent on overall client safety.
These are just some of the reasons you can trust that we are committed to providing safe, compassionate, professional and client-centered home support services.
Our Strength is Our Caregiving Team
As part of our commitment to providing excellent care, Living Well Home Care offers educational in-services to our caregivers to support their professional development. All caregivers are required and paid to attend at least 3 education sessions each year, and are given the opportunity to attend elective in-services to grow in areas of particular interest to them.
In 2008, we introduced our Peer Mentor Program to increase support and guidance for caregivers during their first six months of employment at Living Well. A Peer Mentor accompanies each caregiver on their first day of service and is available on an ongoing basis to answer questions and encourage the caregiver’s skill development. This program is unique to Living Well Home Care and highly regarded by Accreditation Canada.
Our ongoing commitment to high standards of home health care includes training in emergency planning, infection prevention, occupational health and safety and client confidentiality policies.
What to do Next?
Our Care Managers are Licensed Practical Nurses, experienced in community care and committed to working towards the best outcomes for you or your loved one.